Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. Then continue with the other steps to go over your install most thoroughly. Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. There may be system damage from the Avast bloatware. To remove Avast go into Settings > Apps > Apps & Features to uninstall it. If you want the best on-demand scanners install and run Malwarebytes and AdwCleaner free scanners. I would uninstall any 3rd party antivirus and try running only built-in Defender which gives adequate protection, least issues, and is from Microsoft who knows how to protect their OS best. Norton or McAfee, but we do solve problems by having them uninstalled. No expert in Forums where we see the most cases (by the thousands) recommends Avast, AVG. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
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